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TradeLocker API is now operational! This update was created by an automated monitoring service.
TradeLocker API cannot be accessed at the moment. This incident was created by an automated monitoring service.
The development team will be releasing updates to our platform backend during this window. These updates will provide performance improvements.
Maintenance time:
05:00 to 07:00 UTC
Maintenance duration:
The window will last for a maximum of 2 hours.
Services affected:
During this, we will release changes to the following services.
Dedicated Environments
cTrader Connector
We expect a brief disruption for any accounts connected either via cTrader or our MetaTrader dedicated environments.
Explanation:
The developers have been hard at work making improvements to both our dedicated environment backend as well as our cTrader connector. Both changes will improve the stability of the platform.
We can confirm that Oanda have now implemented a fix on their side, and Tradingview > Oanda MT4 is now working normally.
We are seeing trades appearing on the Oanda MT4 terminal now, however often with a large delay.
Unfortunately this is beyond Traders Connect's control, any concerns should be sent directly to Oanda in this case.
The developers have confirmed the issue comes from Oanda's side. Trades executed via Tradingview are not appearing in the MetaTrader 4 terminal, therefore, copies are failing.
We advise any Oanda MT4 users to contact Oanda and report this bug. Alternatively, use another broker for the master account.
We're investigating issues reported with MT4 Oanda accounts via TradingView. Users are experiencing missed trade copy actions.
We are confident the issue is coming from Oanda's side, however the development team are investigating further.
We will be releasing an improvement to our analytics backend during this time.
We are currently seeing delays with our platform analytics. The developers are currently investigating the cause.
We're experiencing delays with our analytics data. The developers are working on a fix.
This is not effecting our trade copier.
We've implemented a workaround while we await official communication from TradeLocker.
We're experiencing issues with the TradeLocker API this morning. The issue comes from TradeLockers side, which we have reported to them.
This is affecting account connection, as well as trading activities with some brokers.
We are awaiting an official response and will update accordingly.
TradeLocker have scheduled maintenance during this period, and we expect TradeLocker accounts to be disconnected.
We are releasing some platform upgrades during this window, which may result in the app being inaccessible.
We expect the downtime to be intermittent, and last no more than 1 hour in total.
We will be releasing our brand new support for in-app cryptocurrency payments during this time.
We have identified the issue and have implemented a fix.
We're currently seeing degraded performance to some DXTrade servers. The developers are investigating the cause.
We will be releasing a new version of our DXTrade connector at 22:00 UK time (swap hours).
This contains an important bug fix relating to the copying of StopLoss and TakeProfit.
Your DXTrade account connection will be interrupted for no more than 30 seconds whilst the connection is restarted.
We are experiencing connectivity issues currently, it appears Google Cloud is facing a global outage.
Our development team are investigating further. Right now, we believe the issue is in Google Cloud.
We are releasing our TradeLocker private BETA during this time.
The release will impact our frontend, as well as multiple backend services, the platform may be disrupted during this time. We do not expect any trade copier actions to be missed for existing platforms.
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