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We're seeing trade connections starting to be restored, our team will monitor the situation.
cTrader support have confirmed they are aware, and are working on the issue.
The cTrader platform continues to remain down, both on their API and web-app. We're still waiting for an official response from the cTrader support team.
The issue is on cTrader's side, we're awaiting a fix.
We're seeing issues with the cTrader platform, the issues are coming from cTrader's side. We have reached out to their support to make them aware.
This is effecting both the cTrader API's and platform directly.
The developers believe they have found the issue, they're currently working on a fix. The release will require a restart of our backend connectors.
We're still seeing issues with some cTrader accounts, we're informing cTrader support.
cTrader have implemented a fix and we're monitoring the results.
It appears cTrader are having a full outage on their side, including their trading platform.
We're waiting for them to resolve the issue.
During CPI we have seen issues reaching the cTrader API. This is an issue on cTrader's side, we've made them aware and are waiting for them to take action.
The cTrader development team have implemented a fix and we're monitoring the results.
The cTrader API is currently fully down, this is an issue on cTrader's side, they are aware, and we're hoping they make a fix as a matter of urgency.
cTrader support have confirmed they're aware of the issue and are investigating.
We await further news.
We are experiencing issues with connecting cTrader accounts. The developers have identified the cause, it's coming from the cTrader API responding extremely slow.
We've reached out to cTrader support, unfortunately as the issue is on cTrader's side we're waiting for them to make the fix.
We're seeing an issue with an internal service related to the trade copier, this is causing trade copies to be missed.
The developers are investigating.
Accounts are now reconnected, however the server appears unstable. As this issue is on FTMO's side all we can do is monitor the situation.
It appears FTMO are facing issues on their MetaTrader servers, the team have investigated and have confirmed the issue is on FTMO's side.
We are waiting for them to make a fix.
The development team continue to work on the fix for this issue. It's currently affecting approximately 15% of MetaTrader 5 accounts.
We're sending out an official email communication to those affected shortly.
The issue has been identified, it's caused by some brokers updating to a newer build version causing issues pulling some account data.
We're working on a fix.
We are experiencing connection issues with some MT5 brokers, the developers are investigating the cause.
We have identified the issue and are working on a fix.
We are currently seeing issues with MetaTrader 4 trade operations due to the latest MT4 build update. The developers are investigating the cause.
We'll provide an update as we have more information.
Our team will be releasing multiple backend upgrades during this window.
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