Traders Connect - Notice history

Tradovate underwent maintenance which temporarily prevented us from refreshing authentication tokens for connected accounts.

As a result, some Tradovate profiles have been disconnected and will require re-authentication before trading functionality can resume.

If your Tradovate account is affected, please reconnect it from Traders Connect.

We’re continuing to monitor the integration and are reviewing ways to reduce the impact of similar maintenance events in the future.

We have identified a connectivity issue affecting MatchTrader accounts with some prop firms.

The issue appears to be related to the MatchTrader API/integration layer. We are working closely with the relevant team to identify the exact cause and resolve the issue as soon as possible.

MatchTrader accounts with other prop firms and our other broker integrations are currently unaffected.

We will provide further updates as we make progress.

Tradovate’s token refresh service experienced an upstream interruption, causing existing profile authentication tokens to expire and connected Tradovate accounts to be disconnected.

The token refresh service is now operational; however, affected users must reconnect and re-authenticate their Tradovate accounts to restore the connection. We are continuing to monitor the situation and are working on a permanent fix to prevent similar disruptions in the future.

We are currently investigating a connectivity issue affecting MatchTrader accounts for a limited number of prop firms. Users of the affected firms may experience connection failures, delayed updates, or temporary interruptions.

Our team is actively working with the affected providers to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.