Traders Connect - MatchTrader Connectivity Issues Affecting Some Prop Firms – Incident details

Experiencing minor outage

MatchTrader Connectivity Issues Affecting Some Prop Firms

Identified
Partial outage
Started 1 day ago

Affected

Platform Connectors

Partial outage from 5:53 PM to 12:00 AM

MatchTrader Connector

Partial outage from 5:53 PM to 12:00 AM

Third Party

Partial outage from 5:53 PM to 12:00 AM

MatchTrader API

Partial outage from 5:53 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    We have identified a connectivity issue affecting MatchTrader accounts with some prop firms.

    The issue appears to be related to the MatchTrader API/integration layer. We are working closely with the relevant team to identify the exact cause and resolve the issue as soon as possible.

    MatchTrader accounts with other prop firms and our other broker integrations are currently unaffected.

    We will provide further updates as we make progress.