Traders Connect - MatchTrader Connectivity Issues Affecting Some Prop Firms – Incident details

Tradovate Connector experiencing major outage

MatchTrader Connectivity Issues Affecting Some Prop Firms

Resolved
Partial outage
Started 6 days agoLasted 2 days

Affected

Third Party

Partial outage from 8:11 PM to 5:35 PM

MatchTrader API

Partial outage from 8:11 PM to 5:35 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently investigating a connectivity issue affecting MatchTrader accounts for a limited number of prop firms. Users of the affected firms may experience connection failures, delayed updates, or temporary interruptions.

    Our team is actively working with the affected providers to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available.

    Thank you for your patience and understanding.