Traders Connect - cTrader backend restart (22:00 UK) – Maintenance details

All systems operational

cTrader backend restart (22:00 UK)

Completed
Scheduled for March 11, 2025 at 10:00 PM – 10:10 PMUTC

Affects

Platform Connectors

Under maintenance from 10:00 PM to 10:10 PM

cTrader Connector

Under maintenance from 10:00 PM to 10:10 PM

Updates
  • Completed
    March 11, 2025 at 10:10 PMUTC
    Completed
    March 11, 2025 at 10:10 PMUTC
    Maintenance has completed successfully
  • In progress
    March 11, 2025 at 10:00 PMUTC
    In progress
    March 11, 2025 at 10:00 PMUTC
    Maintenance is now in progress
  • Update
    March 11, 2025 at 10:00 PMUTC
    Update
    March 11, 2025 at 10:00 PMUTC

    Our developers need to restart our cTrader backend due to a critical bug causing trades to not be copied if they contain a Stop Loss or Take Profit. This fix will fix 90% of issues, however Fixed StopLoss and Fixed TakeProfit may continue to experience issues. The developers cannot release the fix for the remaining 10% until swap hours (22:00 UK).

    Please note during this time your cTrader account will be reconnected.

    The process should take no more than 30 seconds for your account.

  • Planned
    March 11, 2025 at 11:44 AMUTC
    Planned
    March 11, 2025 at 11:44 AMUTC

    The initial work has been completed. The developers will release the fix for the Fixed StopLoss + Fixed TakeProfit at 22:00 UK.

  • In progress
    March 11, 2025 at 11:40 AMUTC
    In progress
    March 11, 2025 at 11:40 AMUTC
    Maintenance is now in progress