Traders Connect - Analytics delays – Incident details

All systems operational

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Analytics delays

ResolvedDegraded performance2 hours 36 minutes

Affected

Backend

Degraded performance from 8:36 AM to 10:46 AM, Operational from 10:46 AM to 11:12 AM

Internal API

Degraded performance from 8:36 AM to 10:46 AM, Operational from 10:46 AM to 11:12 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We've identified the issue and implemented a fix, analytics data should start flowing again shortly.

  • InvestigatingUTC

    We're experiencing delays with our analytics platform, this is also having an effect on our Equity Protection, adding delays.

    The developers are investigating the cause.