Traders Connect - MetaTrader ingestion (13:45 - 13:55) – Incident details

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MetaTrader ingestion (13:45 - 13:55)

Resolved50 minutes
  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    The issue was caused by one of our cloud nodes failing within Google Cloud, our development team were alerted and launched a new node within a matter of minutes.

    Any trading between 13:45 and 13:55 UTC will require checking manually.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident.