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Maintenance has completed successfully
Maintenance is now in progress
We will be releasing platform changes during this time.
You may notice your account connections disconnecting for short periods.
We are planning to perform a restart of our main trading database during this time.
We expect downtime to last no more than 5 minutes. Our application will be unavailable during this time.
This incident has been resolved.
We implemented a fix and are currently monitoring the result.
We have isolated the issue, our team have implemented a fix.
We are currently investigating this incident with certain connection broker connections.
This is only effecting some MT5 accounts.
We will update as more news comes in.
It appears the issue has now been resolved, we're monitoring the situation closely.
The issue is related to an outage with our authentication provider Auth0, if you wish to learn more you can follow here.
We will update all users as things progress.
Our authentication provider is experiencing an outage, causing an issue with users logging into our application.
We're monitoring the situation closely, unfortunately this one is beyond our control.
We are releasing Equity protection during this time, you may see some disconnects for short periods.
Maintenance has completed successfully.
We are planning for a scheduled maintenance during that time.
We believe the issue was caused by a network route to Equinix, where 90% of trading brokers have their servers.
The congestion appears to be resolved and trading speeds have improved.
This issue was not an issue with our platform itself.
We are receiving reports of several broker servers having delayed execution speeds.
Our development team are investigating the issue, at this point we do not believe the delay is with our platform itself.
Maintenance is now in progress.
The issue was caused by one of our cloud nodes failing within Google Cloud, our development team were alerted and launched a new node within a matter of minutes.
Any trading between 13:45 and 13:55 UTC will require checking manually.
We are currently investigating this incident.
MFF have confirmed there is an issue, all we can do is wait.
If you use Traders Global Group you can expect to see a connection error during this time.
It appears Traders Global Group, the broker of My Forex Funds is having issues with their servers. We are noticing connection issues to the following servers:
Our team are monitoring the situation, however, the issue is with Traders Global Group and not our platform.
Jun 2023 to Aug 2023
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