Traders Connect - Issues with WhatsApp support – Incident details

All systems operational

Issues with WhatsApp support

Resolved
Degraded performance
Started over 3 years agoLasted about 3 hours

Affected

Backend

Degraded performance from 6:25 PM to 9:25 PM

Support Channels

Degraded performance from 6:25 PM to 9:25 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with WhatsApp live chat support, it's recommended not to use this method at the moment.