Traders Connect - Alchemy Markets DXtrade issues – Incident details

All systems operational

Alchemy Markets DXtrade issues

Resolved
Operational
Started 3 months agoLasted about 2 hours

Affected

Platform Connectors

Operational from 12:29 PM to 2:00 PM

DXTrade Connector

Operational from 12:29 PM to 2:00 PM

Updates
  • Resolved
    Resolved

    It appears the issue with Alchemy Markets DXtrade has now been resolved, accounts are connected.

  • Identified
    Identified

    We’re seeing issues connecting to Alchemy Markets DXtrade servers. This issue comes from the broker.

    We are waiting for them to make a fix.