Traders Connect - Notice history

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Oct 2025

No notices reported this month

Sep 2025

MT5 Replication issues
ResolvedDegraded performance2 hours 6 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We're seeing reports of MT5 trades failing to copy, the developers are investigating the root cause.

SEP12
Scheduled Platform Maintenance
CompletedMaintenance1 hour 7 minutes
  • Completed
    September 12, 2025 at 10:07 PMUTC
    Completed
    September 12, 2025 at 10:07 PMUTC
    Maintenance has completed successfully.
  • In progress
    September 12, 2025 at 9:18 PMUTC
    In progress
    September 12, 2025 at 9:18 PMUTC
    Maintenance is now in progress.
  • Planned
    September 12, 2025 at 9:00 PMUTC
    Planned
    September 12, 2025 at 9:00 PMUTC

    Scheduled Platform Maintenance

    We will be performing maintenance to prepare for a major release.

    During this window, trade copying services may be briefly disrupted. Normal service will resume within 60 minutes.

    This release re-introduces a highly requested connection feature that many of you have been waiting for. We’re excited to bring it back, stay tuned! 🚀

Aug 2025

cTrader API issues
ResolvedPartial outage3 hours
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We're experiencing issues with the cTrader API resulting in trades not being copied. The issue is on cTraders's side, and we have informed their support team.

    This appears to be affecting selected brokers only and we are waiting for further confirmation from cTrader's support team.

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