Traders Connect - MT5 Replication issues – Incident details

All systems operational

MT5 Replication issues

Resolved
Degraded performance
Started about 13 hours agoLasted about 2 hours

Affected

Platform Connectors

Degraded performance from 8:29 AM to 9:51 AM, Operational from 9:51 AM to 10:36 AM

MetaTrader 5

Degraded performance from 8:29 AM to 9:51 AM, Operational from 9:51 AM to 10:36 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We're seeing reports of MT5 trades failing to copy, the developers are investigating the root cause.