Traders Connect - MT4 Backend restart – Maintenance details

All systems operational

MT4 Backend restart

Completed
Scheduled for September 25, 2024 at 9:00 PM – 9:30 PM

Affects

Platform Connectors

Under maintenance from 9:00 PM to 9:30 PM

Metatrader 4 Connector

Under maintenance from 9:00 PM to 9:30 PM

Updates
  • Completed
    September 25, 2024 at 9:30 PM
    Completed
    September 25, 2024 at 9:30 PM
    Maintenance has completed successfully
  • In progress
    September 25, 2024 at 9:00 PM
    In progress
    September 25, 2024 at 9:00 PM
    Maintenance is now in progress
  • Planned
    September 25, 2024 at 9:00 PM
    Planned
    September 25, 2024 at 9:00 PM

    We will be restarting our MetaTrader 4 backend at 22:00 UK (21:00 UTC) this evening. This is required in order to handle an issue causing duplicate partial close events coming from MT4 servers, in turn, causing partial closes to execute twice on the slave instead of once.

    The restart will cause your MT4 account to disconnect for approximately 60 seconds.