Traders Connect - MT5 backend restart – Maintenance details

All systems operational

MT5 backend restart

Completed
Scheduled for January 16, 2024 at 10:00 PM – 10:02 PM

Affects

Platform Connectors

Under maintenance from 10:00 PM to 10:02 PM

Metatrader 5 Connector

Under maintenance from 10:00 PM to 10:02 PM

Updates
  • Completed
    January 16, 2024 at 10:02 PM
    Completed
    January 16, 2024 at 10:02 PM

    Maintenance has completed successfully.

  • In progress
    January 16, 2024 at 10:00 PM
    In progress
    January 16, 2024 at 10:00 PM

    Maintenance is now in progress

  • Planned
    January 16, 2024 at 10:00 PM
    Planned
    January 16, 2024 at 10:00 PM

    Due to an unforeseen circumstance, we must make an emergency restart of our MetaTrader 5 backend platform. This is required in order to fix a bug introduced by MetaTrader over the weekend.

    We will perform the restart at 22:00 UK/UTC, during swap hours. Each connection should not disconnect for more than a couple of minutes.

    Any trade closures while your account is disconnected will be actioned as soon as your account reconnects.

    If you have active trades during this time, please monitor closely.