Traders Connect - MatchTrader Connectivity Issues Affecting Some Prop Firms – Incident details

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MatchTrader Connectivity Issues Affecting Some Prop Firms

ResolvedPartial outage45 hours 23 minutes

Affected

Third Party

Partial outage from 8:11 PM to 5:35 PM

MatchTrader API

Partial outage from 8:11 PM to 5:35 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently investigating a connectivity issue affecting MatchTrader accounts for a limited number of prop firms. Users of the affected firms may experience connection failures, delayed updates, or temporary interruptions.

    Our team is actively working with the affected providers to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available.

    Thank you for your patience and understanding.