Traders Connect - Tradelocker Api issue – Incident details

cTrader API experiencing degraded performance

Tradelocker Api issue

Resolved
Degraded performance
Started about 11 hours agoLasted about 3 hours

Affected

Platform Connectors

Degraded performance from 12:08 PM to 2:51 PM

TradeLocker Connector

Degraded performance from 12:08 PM to 2:51 PM

Third Party

Degraded performance from 12:08 PM to 2:51 PM

TradeLocker API | Live

Degraded performance from 12:08 PM to 2:51 PM

TradeLocker API | Demo

Degraded performance from 12:08 PM to 2:51 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We're seeing Tradelocker API issues for a very small number of accounts beyond our control. The development team has informed the Tradelocker team and is waiting for a response.