Traders Connect - IC Markets MT5 servers down – Incident details

All systems operational

IC Markets MT5 servers down

Resolved
Operational
Started 3 days agoLasted about 3 hours

Affected

Platform Connectors

Operational from 1:53 PM to 4:30 PM

Metatrader 5 - Primary

Operational from 1:53 PM to 4:30 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We're still seeing a large number of connection issues to IC Markets servers. The developers are monitoring.

  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We're seeing IC Markets MT5 servers currently down, this is affecting many users who have accounts on IC Markets.

    Please reach out to IC Markets directly with questions.