Traders Connect - MT5 backend restart – Maintenance details

JAN16

MT5 backend restart

CompletedJanuary 16, 2024 at 10:00 PM – 10:02 PMUTC

Affects

Updates
  • Completed
    January 16, 2024 at 10:02 PMUTC
    Completed
    January 16, 2024 at 10:02 PMUTC

    Maintenance has completed successfully.

  • In progress
    January 16, 2024 at 10:00 PMUTC
    In progress
    January 16, 2024 at 10:00 PMUTC

    Maintenance is now in progress

  • Planned
    January 16, 2024 at 10:00 PMUTC
    Planned
    January 16, 2024 at 10:00 PMUTC

    Due to an unforeseen circumstance, we must make an emergency restart of our MetaTrader 5 backend platform. This is required in order to fix a bug introduced by MetaTrader over the weekend.

    We will perform the restart at 22:00 UK/UTC, during swap hours. Each connection should not disconnect for more than a couple of minutes.

    Any trade closures while your account is disconnected will be actioned as soon as your account reconnects.

    If you have active trades during this time, please monitor closely.